"Hi, this is Charlotte . I'd like to express my gratitude to Natalia, for the manner in which she has handled my probate process. Natalia is a consummate professional. She has made this process very straight forward for me. She is always accessible, and all of her work is very thorough. She is very knowledgeable in this area and has always answered all of my questions and concerns to my fullest satisfaction. Her follow up is automatic and she has kept me in the loop throughout the entire process. I'm sure this is just her standard procedure for all of her clients, but I for one, just wanted to say how appreciative I am of her work and service. Thank you, and respectfully, Charlotte."